Shipping policy
Orders placed before 12:00pm EST on a business day (Monday - Friday) will ship the same day. Orders placed after 12:00pm EST may not be shipped until the next business day.
Our business hours are Monday to Friday, 9am-5pm. Orders placed after business hours will not be processed until the next business day.
Orders placed during the weekend (Saturday - Sunday) will be processed on Monday.
Remember that ground shipping can take up to 7 days, depending on the destination.
Next Day shipping on Friday will not arrive until Monday.
When shipping USPS/UPS/Fedex , packages do not require signatures, and may be left at the recipient's address or in the apartment complex’s designated mailroom/package center at the discretion of the USPS/UPS/Fedex Driver. Three attempts will be made, a note being left each time with instructions to contact USPS/UPS/Fedex with instructions. If no contact is made, the package will be returned to us. Signature service can be requested.
We depend entirely on the name and address that you the customer supply to us when you place your order. If USPS/UPS/Fedex finds the slightest error in this information they execute an "address correction" which if successful results in a $10.00 charge. If we find the fault to be ours we will waive the charge. However, if the customer supplied us with information that was incorrect when placing the order, we will pass on this fee to the customer. This charge, because it takes USPS/UPS/Fedex to advise us, sometimes takes up to a week to charge out.
We cannot ship to PO Boxes. For Alaska & Hawaii, we can only ship Next day and 2nd Day and these destinations usually take up to 4 days.
You can only ship to one address per order. You must either place multiple orders for multiple addresses, or call us for assistance.
Same day shipping:
Same day shipping is NOT guaranteed during the month of November & December, due to holiday volume.
An incorrect address that results in another delivery attempt will be an additional delivery charge.
Keep in mind that weekends add extra transit days - transit times are business days only.
Shipping to hotel or Office:
When shipping to hotel or office, please keep in mind that packages go to shipping and receiving first, and are dispursed to the guests rooms/offices or cubical at the discretion of the hotel/ Business. We can only track a gift as far as whomever signed for it in shipping and receiving. If the guests/office staff is in a unit that does not allow food gifts, we are not notified of this, and cannot guarantee where the gift will end up. If the guest/office staff has checked out, the gift will most likely be returned to us, and you might incur additional shipping charges for the return. Please consult the transit times for shipping. (below) We highly recommend shipping to a home address to be brought to the hotel guest/office staff by a friend or loved one to ensure delivery of your gift.
Scheduling a Later Date
If you would like your gift to ship at a later date, just tell us the date in "Customer Notes" during your checkout.
Substitution Policy
We reserve the right to substitute a product at an equal or greater value in any of our sampler box.
Estimated Delivery Times
Standard Ground:
Takes 1 -7 business days from GA
Priority Mail:
Takes 3-4 business days
2 Day Air:
Takes 2 business days
Next Day Air:
Takes 1 business day.
(For Alaska & Hawaii, we can only ship Next day and 2nd Day and these destinations usually take up to 4 days.)
Our business hours are Monday to Friday, 9am-5pm. Orders placed after business hours will not be processed until the next business day.
Orders placed during the weekend (Saturday - Sunday) will be processed on Monday.
Remember that ground shipping can take up to 7 days, depending on the destination.
Next Day shipping on Friday will not arrive until Monday.
When shipping USPS/UPS/Fedex , packages do not require signatures, and may be left at the recipient's address or in the apartment complex’s designated mailroom/package center at the discretion of the USPS/UPS/Fedex Driver. Three attempts will be made, a note being left each time with instructions to contact USPS/UPS/Fedex with instructions. If no contact is made, the package will be returned to us. Signature service can be requested.
We depend entirely on the name and address that you the customer supply to us when you place your order. If USPS/UPS/Fedex finds the slightest error in this information they execute an "address correction" which if successful results in a $10.00 charge. If we find the fault to be ours we will waive the charge. However, if the customer supplied us with information that was incorrect when placing the order, we will pass on this fee to the customer. This charge, because it takes USPS/UPS/Fedex to advise us, sometimes takes up to a week to charge out.
We cannot ship to PO Boxes. For Alaska & Hawaii, we can only ship Next day and 2nd Day and these destinations usually take up to 4 days.
You can only ship to one address per order. You must either place multiple orders for multiple addresses, or call us for assistance.
Same day shipping:
Same day shipping is NOT guaranteed during the month of November & December, due to holiday volume.
An incorrect address that results in another delivery attempt will be an additional delivery charge.
Keep in mind that weekends add extra transit days - transit times are business days only.
Shipping to hotel or Office:
When shipping to hotel or office, please keep in mind that packages go to shipping and receiving first, and are dispursed to the guests rooms/offices or cubical at the discretion of the hotel/ Business. We can only track a gift as far as whomever signed for it in shipping and receiving. If the guests/office staff is in a unit that does not allow food gifts, we are not notified of this, and cannot guarantee where the gift will end up. If the guest/office staff has checked out, the gift will most likely be returned to us, and you might incur additional shipping charges for the return. Please consult the transit times for shipping. (below) We highly recommend shipping to a home address to be brought to the hotel guest/office staff by a friend or loved one to ensure delivery of your gift.
Scheduling a Later Date
If you would like your gift to ship at a later date, just tell us the date in "Customer Notes" during your checkout.
Substitution Policy
We reserve the right to substitute a product at an equal or greater value in any of our sampler box.
Estimated Delivery Times
Standard Ground:
Takes 1 -7 business days from GA
Priority Mail:
Takes 3-4 business days
2 Day Air:
Takes 2 business days
Next Day Air:
Takes 1 business day.
(For Alaska & Hawaii, we can only ship Next day and 2nd Day and these destinations usually take up to 4 days.)